Refund and Returns Policy

Our commitment to customer satisfaction extends to ensuring a fair and convenient process for returns and refunds. This policy outlines the circumstances under which returns and refunds are possible.

Return Conditions

Returns are accepted within 30 days from the delivery date. Products must be returned in their original condition, unused, and with original packaging. Custom or personalized items are generally non-returnable, except in cases of defects or damages.

Refund Process

Upon receipt and inspection of the returned item, we will notify you of the refund approval or rejection. Approved refunds will be processed to the original payment method within a specified number of business days.

Exchanges

For defective or damaged items, an exchange for the same product will be provided. Please contact our customer service team with details and photographs of the product issue.

Shipping Costs

Customers are responsible for return shipping costs. Original shipping fees are non-refundable. If you are entitled to a refund, the cost of return shipping will be deducted from your refund amount.

Additional Information

We reserve the right to modify this policy at any time without prior notice. For any concerns or queries regarding returns and refunds, please reach out to our customer support team for assistance which you can find here.

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